Clean Dino Private Limited
1. Booking & Payment
* All services must be booked in advance via phone or WhatsApp.
* Full payment is due upon completion of the service unless otherwise agreed.
* Prices may vary slightly based on size, condition, or custom requirements.
2. Cancellation & Rescheduling
* Cancellations must be made at least 2 hours prior to the scheduled appointment.
* A cancellation fee (S$50) will apply for last-minute cancellations or no-shows.
* Rescheduling is subject to availability.
3. Service Limitations
* We do not guarantee the complete removal of deep stains, burns, or permanent fabric / leather / car paint damage.
* Customers must disclose any fragile, antique, or sensitive materials beforehand.
4. Liability
* Clean Dino is not responsible for pre-existing damage to vehicles or upholstery.
* We take utmost care during cleaning, but customers are advised to remove personal items before service.
* Damage due to structural weakness or improper maintenance (e.g., torn fabric / leather, car paint chips, loose parts) is not covered.
5. Safety & Environment
* Eco-friendly and non-toxic products are used. If you have any allergies or sensitivities, please inform us in advance.
* Services may be rescheduled due to weather conditions or safety concerns in outdoor locations.
6. Warranty & Rework
* Any dissatisfaction must be reported within 2 hours of service. Rework may be scheduled based on review.
* No refunds will be processed once the service is completed.
7. Right to Refuse Service
* We reserve the right to refuse service for unhygienic, unsafe, or abusive environments or behaviour.
8. Promotional Offers
* Discounts and promotional offers are valid only during the stated period and cannot be combined.
